FREQUENTLY ASKED QUESTIONS
I GOT A BOX! WHEN DO I RECEIVE IT?
All of our boxes ship once per month between the 10th - 12th.
WHEN DO I NEED TO SUBSCRIBE BY TO GET THE NEXT BOX?
You must subscribe by the 7th of the month to get the box that is shipped on the 10th.
WHAT IF I DON'T LIKE THE BOX?
Let us know via email and we can work with you on a case-by-case basis. We do not offer refunds.
WHAT IS YOUR CANCELLATION POLICY?
You can manage your subscription through our member portal. Simply create a login with the same email you subscribed with. WIth our monthly box you can cancel anytime. Our three-month box does not allow cancellations, but if you would like to switch to the monthly box please email us.