FREQUENTLY ASKED QUESTIONS

I GOT A BOX! WHEN DO I RECEIVE IT?

All of our boxes ship once per month between the 10th - 12th.

WHEN DO I NEED TO SUBSCRIBE BY TO GET THE NEXT BOX?

You must subscribe by the 7th of the month to get the box that is shipped on the 10th.

WHAT IF I DON'T LIKE THE BOX?

Let us know via email and we can work with you on a case-by-case basis. We do not offer refunds.

WHAT IS YOUR CANCELLATION POLICY?

You can manage your subscription through our member portal. Simply create a login with the same email you subscribed with. WIth our monthly box you can cancel anytime. Our three-month box does not allow cancellations, but if you would like to switch to the monthly box please email us.